At Stokedman Studios, we strive to provide reliable and affordable shipping options for our customers worldwide. Below, you'll find details on our shipping rates, estimated delivery times, and policies to ensure a smooth experience.

​

Free Shipping Offers

• Canada & Continental USA: Free standard shipping on orders over $200 CAD.

• Canada Only: Orders over $1,000 CAD qualify for free Xpress shipping.

 

Shipping Carriers

We primarily ship through Canada Post, FedEx, and UPS to ensure reliable delivery.

​

Estimated Shipping Times & Rates

Shipping rates and estimated delivery times are displayed at checkout based on your location. Below is a general guide:

​

Canada

• Standard Shipping: 5-8 business days | $12 - $22 CAD

• Xpress Shipping: 2-3 business days | $22 - $48 CAD

 

Continental USA

• Standard Shipping: 6-10 business days | $12 - $22 CAD

• Xpress Shipping: 3-6 business days | $22 - $48 CAD

• International shipping rates apply to territories outside of continental USA 

​

International Shipping

We offer international shipping to select countries. Delivery times vary by destination, typically between 10-40 business days. Shipping rates are based on order value:

​

$0 - $200: $80

$201 - $600: $150

$601 - $1,000: $200

$1,001 - $2,000: $300

$2,001 - $10,000: $350

Over $10,000: Free

​

International shipping rates can vary significantly depending on destination, package size, and carrier availability. While our website provides estimated shipping costs at checkout, there are rare cases where actual shipping fees may greatly exceed these estimates.

​

In such situations, we reserve the right to contact you to discuss alternative shipping options or adjustments. If a sustainable solution cannot be found, we may need to cancel and fully refund your order.

We appreciate your understanding and are always happy to work with you to find the best possible way to get our products to you safely and efficiently.

​

Restricted Shipping Locations

Unfortunately, we do not ship to the following countries due to shipping restrictions, political reasons, or high risk of package loss: North Korea, Iran, Syria, Russia, Belarus, Cuba, Sudan, Venezuela, Argentina, Brazil, India, Indonesia, Nigeria, and South Africa.

​

Order Processing & Handling

• Orders for existing products are processed within 2-5 business days.

• Custom work lead times vary based on the product type and design complexity. Our team works closely with each client to assess project requirements and provide a tailored timeline for the design process. We ensure clear communication throughout to keep you informed at every stage.

• You will receive a confirmation email with tracking details once your order has shipped.

• We are not responsible for delays caused by customs processing, weather, or carrier disruptions.

 

Customs, Duties & Taxes

• International orders may be subject to customs fees, duties, or taxes depending on the destination country. These charges are the responsibility of the recipient.

• We do not cover import duties or taxes—please check with your local customs office for estimated costs.

 

Lost, Stolen, or Damaged Packages

• If your package is lost or damaged in transit, please contact us immediately so we can assist you.

 

For any shipping-related inquiries, please reach out to us.